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FAQ

Frequently Asked Questions

Personal Information Protection and Management (Privacy Policy)

The YAMASA Institute (hereinafter referred to as “YAMASA”) complies with Personal Information Protection Act and related laws on appropriate personal information collecting, processing, protecting, and security management. To promote the protection of personal information, we established the following Privacy Policy.

Purpose for Collection and Use of Personal Information

YAMASA will ensure that the purpose for collection and use of personal information are in a lawful and fair manner and only within the scope of the following purposes.
1. Postal services related to requests for information
2. Reponses to enquiries or questions
3. Admission information for customers intending to apply for YAMASA
4. For upgrading, improving, or innovating the services of YAMASA

Personal information management

To ensure the current status and accuracy of customers’ personal information, and to prevent unlawful acquisition, loss, destruction, alteration, leakage, etc. of personal information, we take all necessary measures to maintain the security system, perfect the management system, and engage in the training of employees, which implement strict security protection of personal information management.

Disclosure of Personal Information‧Prohibition against Disclosure of Personal Information and Verification of the Presence or Absence to a Third Party

YAMASA protects personal information in a prudent way and does not disclose any personal information to a third party except in the following circumstances.
1. By the prior consent of the customer
2. Sharing information with service providers to perform tasks on behalf of our customers
3. For statistical analysis which does not reveal the identity
4. Disclosures for law enforcement purposes

Security Measures for Personal Information

YAMASA takes all possible security measures to ensure the accuracy and security of personal information.

About External Links

The website of YAMASA contains external links. The processing, conservation status, and disclosure of personal information by outside websites are not within the scope of liability of YAMASA. For any question or opinion associated with an external website, please contact directly with the owner of the website.

About Confirmation, Correction and Deletion of Personal Information

YAMASA responds to any request by customers for confirmation, correction, and deletion of personal information in a swift and appropriate manner within the scope of law. This may not apply, however, to cases wherein there exists the possibility of significant interference with the proper conduct of YAMASA or may cause possible damages against a third party.

Norm-Based Modification

This Privacy Policy is in full compliance with applicable laws and regulations of Japan. When a modification of the policy becomes necessary, YAMASA will strive to improve and better the terms.

Parental consent for minors

We do not collect, use, or disclose personal information from children under the age of 18 without prior parental consent.


FAQ

Frequently Asked Questions