(2) Email to Yamasa
At Yamasa we try to publish every single piece of information you need on the website, so please use the search engine first.
Of course, if you still can't find it, or have detailed or unusual questions not yet covered in the
FAQ, please write to us. We aim for quick replies, though for
emails on weekends, public holidays, or where we need to consult with third parties such as the Immigration Bureau,
specialized staff/experts etc there may be a small delay.
Please choose & enter a name for the subject line of your email. For Example: "question regarding
SILAC program", "course confirmation", "application for workstudy (include reference number)",
"credit transfer for University XYZ", "customer complaint regarding ABC", etc.
ALSO - please ensure that you include in the body of your email your name, and any relevant
information such as nationality, Japanese language proficiency level, purpose of study
etc that may help us answer your question.
For general inquiries, universities/corporate/media contacts. Or questions about specific html files, or unlocatable information, please write to
info@yamasa.org
For inquiries about programs, housing, status of applications, quotation or invoice requests, please write to admissions@yamasa.org
For ideas for improving the Institute, service level, homepage, applying for jobs or workstudy at Yamasa, comments, feedback, advice on educational travel in Japan,
questions about events, electives, information about Okazaki, and assistance for studyabroad advisors and strategic partners, please write to declan@yamasa.org
(3) Postal Address
Please note that addresses in Japan are written in the reverse order to that common in western countries.
Please write clearly - printing the address using BLOCK LETTERS is usually best. Block letters are
usually easier for the Post Office staff to read.
JAPAN 444-0832
Aichi-ken, Okazaki-shi,
Hanehigashimachi 1-2-1
The Yamasa Institute
Attention: (Name of recipient)
The address in Japanese is:
Please note that if you wish to write to a student at Yamasa, or send something to yourself - it is best to use the
Institute's address, NOT your/their student accommodation address.
Simply write the name of the student on the letter or package underneath the Institute address and
our internal mail system will deliver it to the student. Also useful for registered mail and courier items - where they
won't be able to deliver it unless someone signs for it. In many cases the courier services attempt to deliver parcels
to a student accommodation during class hours, so its better to have it sent to the Institute where the
Customer Services staff are always on hand to assist.
(4) Telephone/Fax
C O M M U N I T Y M E M B E R S
