How to contact Yamasa    (Bulletin Boards, Email, Postal Mail, Telephone and Fax)

(1) Bulletin Boards

(2) Email to Yamasa

At Yamasa we try to publish every single piece of information you need on the website, and for almost 92% of emails, the information asked for is already listed on the site. If you need information fast, please use the search engine first. Of course, if you still can't find it, or have detailed or unusual questions not yet covered in the FAQ, there is a small group of caffeine fueled human beings in the International Office ready to help you. We aim for quick replies, though for emails on weekends, public holidays, or where we need to consult with third parties such as the Immigration Bureau, specialized staff/experts etc there may be a small delay.

Please choose & enter a name for the subject line of your email. For Example: "question regarding SILAC program", "course confirmation", "application for workstudy (include reference number)", "credit transfer for University XYZ", "customer complaint regarding ABC", etc. ALSO - please ensure that you include in the body of your email your name, and any relevant information such as nationality, Japanese language proficiency level, purpose of study etc that may help us answer your question.

A.C.J.S. - Aichi Center for Japanese Studies (Okazaki based Japanese language programs)

info@yamasa.org - General inquiries, Universities/Corporate/Media contacts. Questions about specific html files, or unlocatable information.

Admissions:
admissions@yamasa.org - English or Japanese inquiries about programs, housing, applications.
chinese@yamasa.org - Chinese inquiries about programs, housing, applications.
japanisch@yamasa.org - German inquiries about programs, housing, applications.
korean@yamasa.org - Korean inquiries about programs, housing, applications.
japoneses@yamasa.org - Spanish inquiries about programs, housing, applications.
giapponese@yamasa.org - Italian inquiries about programs, housing, applications.
japonstina@yamasa.org - Czech inquiries about programs, housing, applications.

Administrative:
photos@yamasa.org - How to send your photographs to Yamasa.
suggestions@yamasa.org - Ideas for improving the Institute, Service level or homepage.
careers@yamasa.org - Applying for jobs or workstudy at Yamasa.
newsletter@yamasa.org - requests, comments, feedback, or articles for the newsletters.

ocjs@yamasa.org

access@yamasa.org - university database, updates of records, suggestions.
scholarships@yamasa.org - scholarship database, updates, editing.
internships@yamasa.org - internship database, recommendations.

travel@yamasa.org - Questions, feedback and ideas for the site.

events@yamasa.org - Questions about events, electives and suggestions.

guidebook@yamasa.org - Questions, suggestions and ideas for the City Guide.

jet@yamasa.org - Questions for webmaster.

multimedia@yamasa.org - Ideas, requests and suggestions.

sensei@yamasa.org - Recommendations, feedback about service level, site design.

support@yamasa.org - Enrolling your student at Yamasa? Start here.

Please note that if you wish to write to a student at Yamasa, or send something to yourself - it is best to use the Institute's address, NOT your/their student accommodation address. Simply write the name of the student on the letter or package underneath the Institute address and our internal mail system will deliver it to the student. Also useful for registered mail and courier items - where they won't be able to deliver it unless someone signs for it. In many cases the courier services attempt to deliver parcels to a student accommodation during class hours, so its better to have it sent to the Institute where the Student Services staff are always on hand to assist.