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The Yamasa Institute, Okazaki, Japan
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Customer Services Office

Nana Hoshino
Nana Hoshino
Known at Yamasa as "Customer Services", this office will be your key support center after your arrival at Yamasa. Located on the second floor of the Yamasa II building, the office opens early and closes around 6pm weekdays.

The staff members are all bilingual, and they handle most of the day-to-day administration. All telephone inquiries to Yamasa are initially answered in this office. This is where fees for tuition and housing may be paid, all documentation such as letters of acceptance, receipts etc are issued, and your main source of advice regarding living in Okazaki.

The staff are available for all of your inquiries regarding

  • Housing (apartments, dormitories and the homestay/homevisit program)
  • Finance (bank accounts, fee payments, receipts)
  • Visas (including extensions, part-time work permits, "alien" registration)
  • Health Care and Insurance
  • Computing and IT support including cellular telephones
  • Translation and interpretation needs
  • Airport bus times, checkout procedures
  • Alumni services

    Questions regarding this file...

    If any of the information in this file is unclear, or if you need more detailed information, please read the FAQ before contacting us. Best regards, Declan Murphy.

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    Hattori Foundation (est.1919) - The Yamasa Institute
    1-2-1 Hanehigashi-machi, Okazaki City, Aichi Prefecture, JAPAN 444-0832
    Tel: +81 (0)564 55 8111 Fax: +81 (0)564 55 8113 Email: Inquiries

    www.yamasa.org content is created and maintained by Declan Murphy and the students and
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